Privacy Policy for Kingsway Locums
This page explains how Kingsway Locums collects, uses, stores and protects personal information when you use our website, enquire about our services, register as a locum, or engage with us as a client.
Who we are and what this policy covers
This Privacy Policy applies to Kingsway Locums’ website, recruitment activity, client enquiries, locum registrations, business communications and related services.
Data controller
Kingsway Locums is the controller of the personal information described in this Privacy Policy unless we tell you otherwise in a specific situation.
Contact details
Email: info@elitelocumservices.co.uk
Website: kingswaylocums.co.uk
Business contact page: /contact-us/
Policy updates
We may update this page from time to time to reflect legal, operational or service changes. Please check this page periodically for the latest version.
Personal information we may collect
Information from locums
- Name, contact details and preferred locations
- CV, work history, qualifications and professional registrations
- Availability, shift preferences, rates and compliance information
- Identity, right to work and reference-related information where relevant
- Messages, emails and notes relating to recruitment activity
Information from clients
- Names, job titles and business contact details
- Practice or organisation details
- Booking requirements, staffing needs and communication records
- Commercial and placement-related records
Information from website users
- Information you submit through contact forms, email links or enquiries
- Technical and usage information such as IP address, browser type and website interactions, where applicable
- Cookie and similar technology data where used on the site
Sources of personal information
- Directly from you when you contact us, register with us or use our website
- From CVs, application forms, emails, phone calls and recruitment conversations
- From referees, compliance providers, professional bodies or verification sources where appropriate
- From clients who share staffing requirements or feedback relevant to a role
- From public professional sources such as LinkedIn or regulator registers where relevant to recruitment activity
We aim to collect only information that is relevant, adequate and reasonably necessary for the purpose for which we are using it.
Purposes and lawful bases
We process personal information only where we have a valid reason for doing so.
To provide recruitment services
We use personal data to register locums, assess suitability, manage introductions, arrange bookings, communicate with clients and candidates, and administer ongoing recruitment relationships.
To meet legal and compliance duties
We may process information to meet obligations relating to identity checks, right to work, regulatory expectations, complaints handling, record keeping and legal claims.
To run and improve our business
We may use data for internal administration, service improvement, website security, fraud prevention, analytics, and proportionate business development.
Our main lawful bases
Depending on the situation, we may rely on one or more of the following lawful bases: taking steps before entering into a contract, performing a contract, complying with legal obligations, legitimate interests, and consent where consent is the appropriate basis.
Who we may share information with
- Primary care clients and hiring organisations where relevant to a role or booking
- Technology providers, website hosts, email providers and business support services
- Compliance, screening, payroll, umbrella or reference-check providers where applicable
- Professional advisers, insurers, regulators, courts or law enforcement where required
We do not sell personal information. We only share information where there is a legitimate recruitment, legal or operational reason to do so.
Transfers outside the UK
Where any of our providers process personal information outside the UK, we will take reasonable steps to ensure appropriate safeguards are in place.
These may include working with providers that offer appropriate contractual protections or other recognised safeguards for international transfers.
How long we keep information
We keep personal information only for as long as reasonably necessary for the relevant purpose, including recruitment activity, record keeping, dispute resolution and legal or regulatory requirements.
- Locum and client records may be retained while there is an active recruitment relationship or ongoing business need
- Some records may be kept longer where required for compliance, tax, legal or audit purposes
- Where information is no longer needed, we aim to securely delete, anonymise or archive it appropriately
How we protect information
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no online system is completely secure, so we cannot guarantee absolute security of information transmitted over the internet.
You have rights over your personal information
Depending on the circumstances, you may have the right to request access, correction, erasure, restriction, objection, and data portability.
Access
You can ask for a copy of the personal information we hold about you.
Correction
You can ask us to correct inaccurate or incomplete information.
Objection / restriction
You can ask us to stop or limit certain uses of your information in some situations.
Cookies and website technologies
Our website may use cookies or similar technologies for core site functionality, performance, analytics, security or communication features.
Where consent is required for non-essential cookies or similar technologies, we aim to request that consent through an appropriate cookie mechanism.
You can usually control cookies through your browser settings and any cookie preferences tool made available on the site.
How to contact us about privacy
If you have a privacy question or would like to exercise your rights, please contact us at info@elitelocumservices.co.uk.
If you are unhappy with how your personal information has been handled, you may also have the right to complain to the Information Commissioner’s Office (ICO).
Common privacy questions
A simple FAQ section to make the page easier to use.
Do you use my information to match me with roles?
Yes. If you register with Kingsway Locums as a locum, we may use your profile, availability, experience and preferences to assess suitability for relevant opportunities.
Will you share my information with clients?
We may share relevant information with appropriate clients where this is necessary for recruitment, introduction or booking activity.
How do I ask for my data or request a correction?
Email us at info@elitelocumservices.co.uk with your request and enough detail for us to identify the record you are referring to.